Makatora, AlonaMakatora, DmytroZenkin, MykolaKubanov, Ruslan2024-10-082024-10-082024Makatora, Alona V. Using Information Technologies to Manage Printing Production: Integration and Optimisation Based on the System-Process Approach / Makatora A. V., Makatora D. A., Zenkin M. А., Kubanov R. A. // Business Inform. - 2024. - № 7. - P. 165-180.2222-44592311-116Xhttps://www.business-inform.net/article/?year=2024&abstract=2024_7_0_165_180https://ela.kpi.ua/handle/123456789/69703Taking into account the characteristics of the system-process approach, the study considers the importance of the use of information technologies in the management of the production of printed products. The information structure is considered to be an organised system for collecting, processing, storing and distributing the necessary information required for management decision making. This structure aims to ensure that the information is available, accurate and relevant, which is required to manage the production process. By considering the interrelationships of all elements of the production process and establishing optimal information exchange procedures to achieve management objectives, the system-process management approach is used. This helps to improve coordination between the company’s departments. It also reduces production time and increases the level of quality and productivity. A wide range of tasks, from order processing and preparation of production documentation to control and analysis of production results, are involved in the creation of a company’s management information structure. Production planning, customer invoicing and scheduling of production processes are also important aspects of management. They help to ensure an efficient production process and customer satisfaction. A comprehensive system of information and management components is used to create and use an information structure for managing the production of printed products based on a system-process approach. These components include information technology, production process management systems, and logistics process management systems. The aim is to automate and optimise production processes in the printing industry. In particular, it is possible to optimise the processes of interaction between customers and producers through the development of print production using information technologies and automated management systems. This helps to improve the quality of the service and to make management decisions on a more informed basis. The study notes that effective operational management of receiving orders in the printing industry is critical to running a successful business. Key elements of this process include the proper collection and management of information. Initial data plays an important role in order acceptance and fulfilment, such as customer requirements, requirement structure, financial conditions and order volume. This information enables you to communicate effectively with customers, understand their needs, and estimate profitability and cost to produce. Key aspects of production management include responding quickly to changes in demand, optimising processes and fulfilling orders on time. In order to maintain the efficient functioning of the company, it is important that the data is current, updated and accessible to all parties involved in the process. It is concluded that a properly organised information structure based on the system-process approach is an important component of successful print production management. It contributes to the optimisation of work processes and increases the productivity of the company. Keywords: management of printing production, information technologies, information structure, system-process approach, management decision, economic development, competition.enArticleС. 165-180https://doi.org/10.32983/2222-4459-2024-7-165-180004.923:658: 65.011.560000-0001-9373-51690000-0002-1909-900X0000-0002-8840-05720000-0002-0121-4858