Zlatous, SviatoslavVenherskyi, Petro2025-10-212025-10-212025Zlatous, S. Enhancing Salesforce CRM Security Using SIEM Systems / Sviatoslav Zlatous, Petro Venherskyi // Theoretical and Applied Cybersecurity : Матеріали ІІІ Всеукраїнської науково-практичної конференції (TACS-2025), [Київ], 29 травня 2025 р. / НН ФТІ, КПІ ім. Ігоря Сікорського. - Київ, 2025. - С. 85-89.https://ela.kpi.ua/handle/123456789/76960In today’s cloud-first digital landscape, Customer Relationship Management (CRM) platforms are pivotal for storing, managing, and analyzing customer data. Among these, Salesforce CRM stands out as the industry leader, offering extensive features for customer engagement. However, with this prominence comes a heightened risk of cybersecurity threats. Salesforce processes sensitive data – such as personally identifiable information (PII), financial records, and client communications – which makes it an attractive target for cybercriminals.enArticleС. 85-89