Zhukevych, Iryna2025-06-112025-06-112025Zhukevych, I. Enhancing mediation skills in the virtual English language classroom / Iryna Zhukevych // Conference proceedings «Linguistic Mediation for Higher Education Language Instructors and Students», Kyiv, 04-05 February 2025. – Kyiv, 2025. – P. 126–130. – Bibliogr.: 3 ref.https://ela.kpi.ua/handle/123456789/74202In the current digital landscape, the role of effective communication and conflict resolution has become increasingly paramount. The advent of virtual classrooms has significantly transformed student interaction dynamics, necessitating the development of robust mediation skills among learners. This research investigates methodologies aimed at enhancing students' mediation capabilities within a virtual English language classroom context. By incorporating role-play scenarios into the educational experience, students can adeptly navigate conflicts utilizing appropriate language and techniques, thereby promoting a collaborative and inclusive learning environment. The rapid transition to remote and online learning precipitated by the COVID-19 pandemic has underscored the necessity of effective mediation skills for educators operating within the virtual English language classroom. As educational environments have undergone substantial transformations, language instructors have been compelled to adapt their pedagogical practices to the online context, presenting both challenges and opportunities for fostering meaningful student-teacher interactionsenmediation skillsinteractionvirtual English language classroomtechniqueslearning environmentArticleP. 126-1300000-0002-4109-4336