Business simulation games in developing pre-service restaurant managers’ speech interaction competence using GPTChat

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dc.contributor.authorNikolaeva, Sofiya
dc.contributor.authorChernysh, Valentyna
dc.contributor.authorBoiko, Hanna
dc.contributor.authorGalynska, Olena
dc.date.accessioned2023-08-14T07:26:45Z
dc.date.available2023-08-14T07:26:45Z
dc.date.issued2023
dc.description.abstractThe study aims to develop speech interaction skills in language learning of pre-service restaurant managers with focus on professional skills – decision-making in conflict and non-conflict communication situations using business simulation games; to explore the effectiveness of GPTChat as a tool for the development of students’ speech interaction competence in the context of business simulation games. A mixed research design was employed which involved 44 pre-service restaurant managers of the National University of Food technologies (Kyiv, Ukraine) in 2023. The quantitative research method was used to assess the students’ level of speech interaction competence using the Fisher Criterion. The qualitative research method was used for analyzing and interpreting data of the experimental learning. The results showed that the pre-service restaurant managers who were consulted by teachers, used GPTChat and business simulation games for developing their speech interaction and decision-making skills had higher results than those who only used GPTChat. It has been found that business simulation games allow pre-service restaurant managers to better understand the nature of conflict and non-conflict situations in their professional field, develop speech interaction competence, practice in decision-making in simulation environment. GPTChat can be used as a tool for creating various professional situations, analysing the algorithms of decision-making in conflict and non-conflict situations.uk
dc.format.pagerangePp. 27-37uk
dc.identifier.citationBusiness simulation games in developing pre-service restaurant managers’ speech interaction competence using GPTChat / Sofiya Nikolaeva, Valentyna Chernysh, Hanna Boiko, Olena Galynska // Advanced education. – 2023. – Iss. 22. – Pp. 27-37. – Bibliogr.: 15 ref.uk
dc.identifier.doihttps://doi.org/10.20535/2410-8286.276166
dc.identifier.issn2409-3351 (Print)
dc.identifier.issn2410-8286 (Online)
dc.identifier.orcid0000-0003-2522-2059uk
dc.identifier.orcid0000-0002-5457-5024uk
dc.identifier.orcid0000-0001-9343-6601uk
dc.identifier.orcid0000-0001-8755-1099uk
dc.identifier.urihttps://ela.kpi.ua/handle/123456789/59192
dc.language.isoenuk
dc.publisherIgor Sikorsky Kyiv Polytechnic Instituteuk
dc.publisher.placeKyivuk
dc.relation.ispartofAdvanced education: збірник наукових праць, Вип. 22uk
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subjectbusiness simulation gameuk
dc.subjectpre-service restaurant managersuk
dc.subjectspeech interaction competenceuk
dc.subjectGPTChatuk
dc.subjectconflict / non-conflict communication situationsuk
dc.subjectdecision-makinguk
dc.subjectESPuk
dc.titleBusiness simulation games in developing pre-service restaurant managers’ speech interaction competence using GPTChatuk
dc.typeArticleuk

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Advanced education: збірник наукових праць, Вип. 22